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期刊名称：INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT ISSN： 0959-6119 出版频率： Bi-monthly 出版社： EMERALD GROUP PUBLISHING LTD, HOWARD HOUSE, WAGON LANE, BINGLEY, ENGLAND, W YORKSHIRE, BD16 1WA   出版社网址： http://www.emeraldinsight.com/index.htm 期刊网址： http://www.emeraldinsight.com/products/journals/journals.htm?id=ijchm 影响因子： 6.514 (2020年) 3.957(2018年) 2.874(2017年) 3.196(2016年) 2.176(2015年) 1.407(2014年) 1.623(2013年) 1.266 (2012年) 主题范畴： HOSPITALITY, LEISURE, SPORT & TOURISM;    MANAGEMENT 期刊简介(About the journal)    投稿须知(Instructions to Authors)    编辑部信息(Editorial Board)    About the journal                       Editorial objectives The International Journal of Contemporary Hospitality Management aims to communicate the latest developments and thinking on the management of hospitality operations worldwide. A multidisciplinary journal, it publishes double-blind reviewed papers covering issues relevant to operations, marketing, finance and personnel. Editorial criteria It is the Journal's intention to encourage an interchange between hospitality managers, educators and researchers. Contributors are encouraged to identify the practical implications of their work for the management of hospitality across the range, from single unit concerns to large organizations Articles based on experience and evidence - rather than philosophical speculation - are encouraged Co-authored contributions from educators and managers on collaborative work are particularly welcome Scope/Coverage Annual review of trends Applied research Effective marketing Hospitality methodology Management styles, methods and principles Techniques and innovations Strategic Management. Topicality Hotel managers, whether they run a single establishment or are responsible for a large chain, must be aware of changing consumer demands, rising service expectations and the available technology and facility developments which allow them to respond to needs and offer a competitive service.   Key benefits The International Journal of Contemporary Hospitality Management is the only journal which can help managers keep pace with research on consumer attitudes and innovations in technology and service. Many articles are jointly written by practitioners and academics in the field, and offer invaluable insights into a diverse range of subjects. Key journal audiences Managers working across a range of divisions in the hotel and catering industry Managers working in the related industries of food, leisure and tourism Researchers and educators working in the field of hospitality International Journal of Contemporary Hospitality Management is Indexed and Abstracted in: ABI Inform Associates Programs Source Plus Australian Business Deans Council (ABDC) Journal Quality List - A ranking British Library Business Source Business Source Alumini Edition Business Source Complete Business Source Corporate Business Source Premier Cabell's Directory of Publishing Opportunities in Marketing CIRET Current Abstracts Current Contents/Social and Behavioral Sciences (CC/S&BS)  EBSCO Hospitality & Tourism Complete Electronic Collections Online Emerald Management Reviews Ergonomics Abstracts Executive Daily Brief Hospitality and Tourism Index Leisure, Recreation and Tourism Abstracts PsycINFO Scopus Social Sciences Citation Index (SSCI) Vocational Studies Complete Instructions to Authors Submit to the journal Submissions to International Journal of Contemporary Hospitality Management are made using ScholarOne Manuscripts, the online submission and peer review system. Registration and access is available at http://mc.manuscriptcentral.com/ijchm. Full information and guidance on using ScholarOne Manuscripts is available at the Emerald ScholarOne Manuscripts Support Centre: http://msc.emeraldinsight.com. Registering on ScholarOne Manuscripts If you have not yet registered on ScholarOne Manuscripts, please follow the instructions below: Please log on to: http://mc.manuscriptcentral.com/ijchm Click on Create Account Follow the on-screen instructions, filling in the requested details before proceeding Your username will be your email address and you have to input a password of at least 8 characters in length and containing two or more numbers Click Finish and your account has been created. Submitting an article to International Journal of Contemporary Hospitality Management on ScholarOne Manuscripts Please log on to International Journal of Contemporary Hospitality Management at http://mc.manuscriptcentral.com/ijchm with your username and password. This will take you through to the Welcome page (To consult the Author Guidelines for this journal, click on the Home Page link in the Resources column) Click on the Author Centre button Click on the submit a manuscript link which will take you through to the Manuscript Submission page Complete all fields and browse to upload your article When all required sections are completed, preview your .pdf proof Submit your manuscript Review process Each paper is reviewed by the editor and, if it is judged suitable for this publication, it is then sent to at least two independent referees for double blind peer review. Based on their recommendation, as well as consultation between relevant Editorial Board members the editor then decides whether the paper should be accepted as is, revised or rejected. Copyright Articles submitted to the journal should not have been published before in their current or substantially similar form, or be under consideration for publication with another journal. Please see Emerald's originality guidelines for details. Use this in conjunction with the points below about references, before submission i.e. always attribute clearly using either indented text or quote marks as well as making use of the preferred Harvard style of formatting. Authors submitting articles for publication warrant that the work is not an infringement of any existing copyright and will indemnify the publisher against any breach of such warranty. For ease of dissemination and to ensure proper policing of use, papers and contributions become the legal copyright of the publisher unless otherwise agreed. The editor may make use of iThenticate software for checking the originality of submissions received. Please see our press release for further details. Permissions Prior to article submission, authors should clear permission to use any content that has not been created by them.  Failure to do so may lead to lengthy delays in publication.  Emerald is unable to publish any article which has permissions pending.  The rights Emerald require are: Non-exclusive rights to reproduce the material in the article or book chapter. Print and electronic rights. Worldwide English language rights. To use the material for the life of the work (i.e. there should be no time restrictions on the re-use of material e.g. a one-year licence). When reproducing tables, figures or excerpts (of more than 400 words) from another source, it is expected that: Authors obtain the necessary written permission in advance from any third party owners of copyright for the use in print and electronic formats of any of their text, illustrations, graphics, or other material, in their manuscript.  Permission must also be cleared for any minor adaptations of any work not created by them. If an author adapts significantly any material, the author must inform the copyright holder of the original work. Authors obtain any proof of consent statements Authors must always acknowledge the source in figure captions and refer to the source in the reference list. Authors should not assume that any content which is freely available on the web is free to use.  Authors should check the website for details of the copyright holder to seek permission for re-use. Emerald is a member of the STM Association and participates in the reciprocal free exchange of material with other STM members.  This may mean that in some cases, authors do not need to clear permission for re-use of content. If so, please highlight this upon submission. For more information and additional help, please follow the Permissions for your Manuscript guide. COPE (Committee on Publication Ethics) All of Emerald’s journals benefit from COPE membership (see: http://www.publicationethics.org/). COPE provides advice to editors and publishers on all aspects of publication ethics and, in particular, how to handle cases of research and publication misconduct. This means that Emerald adheres to high ethical standards in publishing. Emerald Literati Network Editing Service The Emerald Literati Network can recommend, via our Editing Service, a number of freelance copy editors, all themselves experienced authors, to contributors who wish to improve the standard of English in their paper before submission. This is particularly useful for those whose first language is not English. Final submission Authors should note that proofs are not supplied prior to publication. The manuscript will be considered to be the definitive version of the article. The author must ensure that it is complete, grammatically correct and without spelling or typographical errors. Before submitting, authors should check their submission completeness using the available Article Submission Checklist. Manuscript requirements Please prepare your manuscript before submission, using the following guidelines: Format All files should be submitted as a Word document Article Length Articles should be a maximum of 5000 words in length. Article Title A title of not more than eight words should be provided. Article Title Page An Article Title Page should be submitted alongside each individual article using the template provided. This should include: Article Title Author Details (see below) Acknowledgements Author Biographies Structured Abstract (see below) Keywords (see below) Article Classification (see below) Author Details Details should be supplied on the Article Title Page including: Full name of each author Affiliation of each author, at time research was completed Where more than one author has contributed to the article, details of who should be contacted for correspondence E-mail address of the corresponding author Brief professional biography of each author. Structured Abstract Authors must supply a structured abstract on the Article Title Page, set out under 4-7 sub-headings (see our "How to... write an abstract" guide for practical help and guidance): Purpose (mandatory) Design/methodology/approach (mandatory) Findings (mandatory) Research limitations/implications (if applicable) Practical implications (if applicable) Social implications (if applicable) Originality/value (mandatory) Maximum is 250 words in total (including keywords and article classification, see below). Keywords Please provide up to 10 keywords on the Article Title Page, which encapsulate the principal topics of the paper (see our "How to... ensure your article is highly downloaded" guide for practical help and guidance on choosing search-engine friendly keywords). Whilst we will endeavour to use submitted keywords in the published version, all keywords are subject to approval by Emerald’s in house editorial team and may be replaced by a matching term to ensure consistency. Article Classification Categorize your paper on the Article Title Page, under one of these classifications: Research paper Viewpoint Technical paper Conceptual paper Case study Literature review General review. Headings Headings must be concise, with a clear indication of the distinction between the hierarchy of headings. The preferred format is for first level headings to be presented in bold format and subsequent sub-headings to be presented in medium italics. Notes/Endnotes Notes or Endnotes should be used only if absolutely necessary and must be identified in the text by consecutive numbers, enclosed in square brackets and listed at the end of the article. Research Funding Authors must declare all sources of external research funding in their article and a statement to this effect should appear in the Acknowledgements section. Authors should describe the role of the funder or financial sponsor in the entire research process, from study design to submission. Figures All Figures (charts, diagrams, line drawings, web pages/screenshots, and photographic images) should be submitted in electronic form. All Figures should be of high quality, legible and numbered consecutively with arabic numerals. Graphics may be supplied in colour to facilitate their appearance on the online database. Figures created in MS Word, MS PowerPoint, MS Excel, Illustrator should be supplied in their native formats. Electronic figures created in other applications should be copied from the origination software and pasted into a blank MS Word document or saved and imported into an MS Word document or alternatively create a .pdf file from the origination software. Figures which cannot be supplied in as the above are acceptable in the standard image formats which are: .pdf, .ai, and .eps. If you are unable to supply graphics in these formats then please ensure they are .tif, .jpeg, or .bmp at a resolution of at least 300dpi and at least 10cm wide. To prepare web pages/screenshots simultaneously press the "Alt" and "Print screen" keys on the keyboard, open a blank Microsoft Word document and simultaneously press "Ctrl" and "V" to paste the image. (Capture all the contents/windows on the computer screen to paste into MS Word, by simultaneously pressing "Ctrl" and "Print screen".) Photographic images should be submitted electronically and of high quality. They should be saved as .tif or .jpeg files at a resolution of at least 300dpi and at least 10cm wide. Digital camera settings should be set at the highest resolution/quality possible. Tables Tables should be typed and included in a separate file to the main body of the article. The position of each table should be clearly labelled in the body text of article with corresponding labels being clearly shown in the separate file. Ensure that any superscripts or asterisks are shown next to the relevant items and have corresponding explanations displayed as footnotes to the table, figure or plate. References References to other publications must be in Harvard style and carefully checked for completeness, accuracy and consistency. This is very important in an electronic environment because it enables your readers to exploit the Reference Linking facility on the database and link back to the works you have cited through CrossRef. You should cite publications in the text: (Adams, 2006) using the first named author's name or (Adams and Brown, 2006) citing both names of two, or (Adams et al., 2006), when there are three or more authors. At the end of the paper a reference list in alphabetical order should be supplied: For books Surname, Initials (year), Title of Book, Publisher, Place of publication. e.g. Harrow, R. (2005), No Place to Hide, Simon & Schuster, New York, NY. For book chapters Surname, Initials (year), "Chapter title", Editor's Surname, Initials, Title of Book, Publisher, Place of publication, pages. e.g. Calabrese, F.A. (2005), "The early pathways: theory to practice – a continuum", in Stankosky, M. (Ed.), Creating the Discipline of Knowledge Management, Elsevier, New York, NY, pp. 15-20. For journals Surname, Initials (year), "Title of article", Journal Name, volume, number, pages. e.g. Capizzi, M.T. and Ferguson, R. (2005), "Loyalty trends for the twenty-first century", Journal of Consumer Marketing, Vol. 22 No. 2, pp. 72-80. For published conference proceedings Surname, Initials (year of publication), "Title of paper", in Surname, Initials (Ed.), Title of published proceeding which may include place and date(s) held, Publisher, Place of publication, Page numbers. e.g. Jakkilinki, R., Georgievski, M. and Sharda, N. (2007), "Connecting destinations with an ontology-based e-tourism planner", in Information and communication technologies in tourism 2007 proceedings of the international conference in Ljubljana, Slovenia, 2007, Springer-Verlag, Vienna, pp. 12-32. For unpublished conference proceedings Surname, Initials (year), "Title of paper", paper presented at Name of Conference, date of conference, place of conference, available at: URL if freely available on the internet (accessed date). e.g. Aumueller, D. (2005), "Semantic authoring and retrieval within a wiki", paper presented at the European Semantic Web Conference (ESWC), 29 May-1 June, Heraklion, Crete, available at: http://dbs.uni-leipzig.de/file/aumueller05wiksar.pdf (accessed 20 February 2007). For working papers Surname, Initials (year), "Title of article", working paper [number if available], Institution or organization, Place of organization, date. e.g. Moizer, P. (2003), "How published academic research can inform policy decisions: the case of mandatory rotation of audit appointments", working paper, Leeds University Business School, University of Leeds, Leeds, 28 March. For encyclopedia entries (with no author or editor) Title of Encyclopedia (year) "Title of entry", volume, edition, Title of Encyclopedia, Publisher, Place of publication, pages. e.g. Encyclopaedia Britannica (1926) "Psychology of culture contact", Vol. 1, 13th ed., Encyclopaedia Britannica, London and New York, NY, pp. 765-71. (For authored entries please refer to book chapter guidelines above) For newspaper articles (authored) Surname, Initials (year), "Article title", Newspaper, date, pages. e.g. Smith, A. (2008), "Money for old rope", Daily News, 21 January, pp. 1, 3-4. For newspaper articles (non-authored) Newspaper (year), "Article title", date, pages. e.g. Daily News (2008), "Small change", 2 February, p. 7. For electronic sources If available online, the full URL should be supplied at the end of the reference, as well as a date that the resource was accessed. e.g. Castle, B. (2005), "Introduction to web services for remote portlets", available at: http://www-128.ibm.com/developerworks/library/ws-wsrp/ (accessed 12 November 2007). Standalone URLs, i.e. without an author or date, should be included either within parentheses within the main text, or preferably set as a note (roman numeral within square brackets within text followed by the full URL address at the end of the paper). Editorial Board Editor Professor Fevzi Okumus Rosen College of Hospitality Management, The University of Central Florida, 9907 Universal Blvd, Orlando, FL 32819, USA fevzi.okumus@ucf.edu Editor Emeritus Dr Richard Teare, Global University for Lifelong Learning, USA Assistant Editor Dr Mathilda Van Niekerk The University of Central Florida, USA Mathilda.VanNiekerk@ucf.edu Editorial Assistant Dr Zhao Xinyuan Sun Yat-Sen University, People's Republic of China zhaoxinyuan@hotmail.com Associate Editors Professor Jingyan LIU, Sun Yat-Sen University, People's Republic of China Dr Seoki Lee, Penn State University, USA Regional Editor - Asia Professor Rob Law, Hong Kong Polytechnic University, Hong Kong, People's Republic of China Regional Editor - Australasia Dr Asad Mohsin, The University of Waikato Management School, New Zealand Regional Editor - Europe Associate Professor Marianna Sigala, University of the Aegean, Greece Regional Editor - Middle East and Africa Dr Prakash Chathoth, American University of Sharjah, United Arab Emirates Regional Editor - South America Dr Anne Crick, University of the West Indies, Barbados Book Review Editor Associate Professor Marianna Sigala University of the Aegean, Greece m.sigala@aegean.gr Managing Editor Alison Hawker ahawker@emeraldinsight.com Publisher Rebecca Evans revans@emeraldinsight.com Editorial Advisory Board Dr Albert Assaf, University of Massachusetts, USA Dr Billy Bai, University of Nevada, Las Vegas, USA Dr Nelson Barber, University of New Hampshire, USA Dr Anil Bilgihan, University of Ohio, USA Dr John T Bowen, University of Houston, USA Professor Dimitrios Buhalis, Bournemouth University, UK Dr Ken Butcher, Griffith University, Australia Dr Wilco Chan, Hong Kong Polytechnic University, Hong Kong Dr Huei-Ju (Margaret) Chen, National Kaohsiung University of Hospitality and Tourism, Taiwan (Republic of China) Dr Po-Ju Chen, University of Central Florida, USA Professor Cihan Cobanoglu, University of South Florida, Sarasota-Manatee, USA Dr Jorge Costa, IPDT - Instituto de Turismo, Portugal Dr Robin Dipietro, University of South Carolina, USA Dr Yuksel Ekinci, Oxford Brookes University, UK Dr Erdogan Ekiz, Al-Faisal University, Saudi Arabia Dr Christina Geng-qing Chi, Washington State University, USA Dr Michael J Gross, University of South Australia, Australia Associate Professor Heesup Han, Sejong University, Korea Associate Professor Murat Hancer, Oklahoma State University, USA Dr Robert J. Harrington, University of Arkansas, USA Professor Nigel R Hemmington, Auckland University of Technology, New Zealand Joan C Henderson, Nanyang Technological University, Singapore Professor J.S.Perry Hobson, Taylor's University, Malaysia Dr Demian Hodari, Ecole hôtelière de Lausanne, Switzerland Professor Cathy Hsu, The Hong Kong Polytechnic University, Hong Kong Dr Nan Hua, University of Houston, USA Dr Johye Hwang, Kyung Hee University, Korea Dr SooCheong (Shawn) Jang, Purdue University, USA Professor Vinnie Jauhari, Institute for International Management and Technology, India Dr Stuart A Jauncey, The Emirates Academy, United Arab Emirates Dr Miyoung Jeong, University of Massachusetts, USA Dr Misty M. Johanson, DePaul University, USA Dr Lee Jolliffe, University of the West Indies, Barbados Dr Valentini Kalargyrou, University of New Hampshire, USA Professor Jay Kandampully, Ohio State University, USA Dr Osman M Karatepe, Eastern Mediterranean University, Turkey Professor Woody G. Kim, Florida State University, USA Professor Brian King, Hong Kong Polytechnic University, Hong Kong Professor Sheryl Kline, University of Delaware, USA Professor Karolin Kokaz, Ecole hôtelière de Lausanne, Switzerland Professor Conrad Lashley, Stenden University of Applied Science, Netherlands Associate Professor Darren Lee-Ross, James Cook University, Australia Associate Professor Xiang (Robert) Li, University of South Carolina, USA Professor Stephen W Litvin, College of Charleston, USA Dr Peter Lugosi, Oxford Brookes University, UK Dr Melih Madanoglu, Florida Atlantic University, USA Dr Vincent P. Magnini, Virginia Polytechnic Institute and State University, USA Professor Anna S. Mattila, Pennsylvania State University, USA Professor Josef Mazanec, Vienna University of Economics and Business Administration, Austria Professor Richard Nicholls, Worcester Business School, University of Worcester, UK Dr Khaldoon Nusair, University of Central Florida, USA Dr Kevin O'Gorman, Heriot-Watt University, UK Professor Michael C. Ottenbacher, Heilbronn University, Germany Professor Peter O’Connnor, ESSEC Business School, France Dr Bing Pan, College of Charleston, USA Dr Alexandros Paraskevas, Oxford Brookes University, UK Professor A Parasuraman, University of Miami, USA Professor John Parnell, University of North Carolina, USA Dr Jorge Pereira-Moliner, Universidad de Alicante, Spain Dr Jill Poulston, AUT University, New Zealand Professor Nina Katrine Prebensen, University of Tromso, Norway Dr Catherine Prentice, Swinburne University, Australia Dr Carola Raab, William F. Harrah College of Hotel Administration, USA Dr Haywantee Ramkissoon, Monash University, Australia Professor Arie Reichel, Ben-Gurion University of the Negev, Israel Professor Angela Roper, University of West London, UK Dr Amit Sharma, Penn State University, USA Professor Haiyan Song, Hong Kong Polytechnic University, Hong Kong Dr Masako Shibata Taylor, Osaka Gakuin University, Japan Professor Rhodri Thomas, Leeds Metropolitan University, UK Dr Henry Tsai, The Hong Kong Polytechnic University, Hong Kong Professor Jean-Pierre van der Rest, International University of Hospitality Management, Netherlands Dr Serena Volo, Free University of Bozen-Bolzano, Italy Dr Karin Weber, Hong Kong Polytechnic University, Hong Kong Professor Hugh Wilkins, Edith Cowan University, Australia Professor Arch Woodside, Boston College, Carroll School of Management, USA Professor Lishan Xie, Sun Yat-Sen University, People's Republic of China